Help

Welcome to TofaNaturals organic farming e-commerce website! We strive to provide our customers with the best shopping experience possible. If you have any questions or concerns, please refer to the following FAQs for assistance.

1. How can I place an order?
   To place an order, simply select the products you wish to purchase, add them to your cart, and proceed to checkout. You will need to provide your shipping and payment information to complete the order.

2. What payment methods do you accept?
   We accept all major credit cards, PayPal, and Google Pay.

3. How long does it take to receive my order?
   We typically process orders within 1-2 business days. Shipping times vary depending on your location and the shipping method selected during checkout.

4. What is your return policy?
   We accept returns of unused and unopened products within 30 days of purchase. Please contact us to initiate a return and receive instructions on how to send the products back.

5. Do you offer international shipping?
   At this time, we only ship within the Hyderabad ,Telangana India

6. How can I track my order?
   Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package on the carrier’s website.

7. What if I have a problem with my order?
    If you have any issues with your order, please contact us immediately and we will do our best to resolve the issue.

8. How can I contact customer service?
   You can contact us through our website by filling out the contact form or by emailing us at tofanaturals.org@gmail.com . We strive to respond to all inquiries within 24 hours.

Thank you for choosing TofaNaturals for your organic farming needs!